Privacy Policy

Last updated on May 20, 2019

Arched values the privacy of your personal information and User Content. This Privacy Policy (this “Policy”) explains what information Arched and Sickk Software, LLC, a Delaware Limited Liability Company, and its subsidiaries and other affiliates (together, “Arched” or “we” and sometimes “us”) collect about you and why, what we may do with that information and how we handle your personal information and User Content.

What Is The Scope of This Privacy Policy?

This Policy is incorporated into Arched’s Terms of Service and License Agreement located at archedkeyboard.com/terms-of-service (the “Terms of Service”), and applies to the information obtained by us through your use of the Site, the Services, the Software (together, “Products”) and other Arched products and services. Capitalized terms used in this Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

Will This Privacy Policy Ever Change?

As Arched evolves, we may need to update this Policy to keep pace with changes in our Products, our business and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy. We will email you (to your most recently provided email address) or post any revisions to this Policy, along with their effective date, in an easy to find area of the Site, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continuation of your Arched account after any change means that you agree with, and consent to be bound by, the new Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you will need to close your Arched account.

Information Collection and Use

What Information Does Arched Collect About Me and Why?

We collect very little personal information about our users. A list of the “Personal Information” Arched may collect, and why we collect it, follows:

The geographic area where you use your computer and mobile devices (as indicated by an IP address or similar identifier), and the language you select when interacting with our Products. We collect this information in order to help us deliver and support our Products, including by localizing your experience. This information also helps us improve our understanding of how our users use the Products.
The Arched products and services you use. This information helps us deliver and support our Products and respond to your requests for assistance. We also collect this information to improve our understanding of how our users use our Products.
Unique device identifier for devices that are using Arched software. We use this information to (i) calculate aggregate statistics on the number of unique devices using our Products, and (ii) detect and prevent misuse of our Products. Our third-party fraud detection partner also uses device identifiers for the detection and prevention of fraud and malicious use of our Products.

The Site and the Software also collect and receive information from your computer or mobile device, including the the type of hardware and software you are using (for example, your operating system, word processing or other productivity software and browser type) and information obtained from cookies. When you access the Software, that application will request access to certain information on your computing device.

The Site also contains electronic images known as “web beacons” (or “single-pixel gifs”) and are used along with cookies to compile aggregated statistics to analyze how the Site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. Web beacons allow us to gauge the effectiveness of our customer communications and marketing campaigns.

We use a third party to gather information about how you and others use the Site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to better understand and optimize the Site.

Gathering this kind of information helps us administer our Products, provide convenient and personalized user access and improve the features and usability of our Products.

In addition, we automatically gather non-personally identifiable information that indicates your association with one of our business partners or certain promotions. We use this information to determine the amount of revenue share payments to make to partners with whom we might have such arrangements and to provide anonymized aggregate reports.

Does Arched Provide Any Information to Third-Party Analytics Providers?

Arched makes use of certain third-party analytics providers (“TPAPs”) to, among other things, serve advertisements to the Site and to the Site’s visitors (“Visitors”) on third-party websites across such TPAPs’ networks. Arched allows TPAPs to track Visitors’ browsing history on the Site using first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie). TPAPs may use the information stored by the cookies to, among other things, evaluate your use of a website, prepare reports of website activities for website operators and provide other services associated with website and Internet usage. The information tracked and stored by the cookies enables TPAPs to optimize and serve ads to the Site’s visitors on third-party websites. By using the Site, you agree to the forwarding of data to TPAPs and the processing by such TPAPs of the data collected from you in the manner and for the purposes described above.

To opt out of Google Analytics for Display Advertisers and customized Google Display Network ads, visit the Ads Preferences Manager. Profile information provided to Arched by you is, however, subject to disclosure pursuant to any applicable laws.

Does Arched Collect Information From Children?

Arched does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the Site, Service or Software. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Site, Service or Software without their permission.

Information Access and Disclosure

Does Arched Share My Personal Information or User Content?

Arched is not in the business of selling or renting user information, and we only disclose information when:

We have your explicit consent to share the information.
We need to share your information with affiliated and unaffiliated service providers who process data on our behalf, including in connection with errors analysis (also called “error dumping”) and correction.
We need to share your information with affiliated and unaffiliated service providers to fulfill your product or service requests.
We believe it is necessary to investigate potential violations of the Terms of Service, to enforce those Terms of Service or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate our Products.
We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Arched and users of our Products, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.
Some third-party applications and services that work with our Products may ask for permission to access your User Content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.

Some third parties’ embedded content or plugins on our Products, such as Facebook “Like” buttons, may allow their operators to learn that you have visited the Site, and they may combine this information with other, identifiable information they have collected about your visits to other websites or online services.

We do not share your information with third parties for the purpose of enabling them to deliver their advertisements to you.

Does Arched Review User Content?

As a rule, Arched employees do not monitor or view your Personal Information or User Content stored in or transferred through our Products, but it may be viewed if we believe the Terms of Service have been violated and confirmation is required, if we need to do so in order to respond to your requests for user support, if we otherwise determine that we have an obligation to review it as described in the Terms of Service, or to improve our algorithms as described in the User Content section of our Terms of Service. In addition, our proofreaders may also read your User Content in connection with our provision of proofreading services. Finally, your Personal Information may be viewed where necessary to protect the rights, property or personal safety of Arched and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process.

Does Arched Ever Make Any of My Personal Information or User Content Public?

No, except as otherwise described in this Policy.

Data Storage and Transfer

Where Is My Data Stored?

When you use our Software on your computing device, User Content you save will be stored locally on that device. Please be aware that Personal Information and User Content submitted to Arched will not be transferred to any data center in or outside the United States. If you post or transfer any information to or through our Products, you are confirming your consent to such information, including Personal Information and User Content, being hosted and accessed in the United States.

Data privacy laws or regulations in your home country may differ from those in the United States, but Arched complies with applicable law regarding the collection, use and retention of Personal Information collected from all our users.

How Secure Is My Data?

Arched and Sickk Software is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us, including Personal Information and User Content; accordingly, you acknowledge that you do so at your own risk.

If Arched learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site. Depending on where you live, you may have a legal right to receive such notices in writing.

Termination

What Happens If I Want to Stop Using Arched?

You can stop using our Products at any time.